Bogotá - Colombia
Bachiller
Español / Nativo
Inglés / Avanzado C1
Im a competent technical support specialist with good knowledge in providing support to users 24*7 via email, chat, API call, log-in, and 2fa configuration. im very functional in availing fundamental technical support to remote monitoring and resolving L1 and L2 service requests, incidents, and problems for deskto ...
Bachiller
Español / Nativo
Inglés / Avanzado C1
Bogotá, Colombia
diciembre 2021 / enero 2023
Functions: Corporate operations support tech, function is to provide level of support to Making science products, JIRA system, GWS to all internal users in regards, configuration of email, JIRA projec Ver más
Bogotá, Colombia
octubre 2020 / noviembre 2021
Functions: Technical support expert level 1 and 2, function was to provide level of support to Twilio email product (SendGrid) To all clients in regards, configuration of SendGrid, email support, SMTP Ver más
Bogotá, Colombia
enero 2019 / octubre 2020
Functions: IT and Data service desk analyst, function was to provide first level of support to all BBraun employees regarding windows, reimage, SAP, Salesforce troubleshooting as well as java, active Ver más
Bogotá, Colombia
mayo 2018 / enero 2019
Functions: Technical support engineer level 1 Experience in VMware and OS Ontap Netapp and Netapp fundamentals and implementation. Responsabilities: Issues debug, Ticket handling of san/nas issues on Ver más
Bogotá, Colombia
Bogotá, Colombia
Im a competent technical support specialist with good knowledge in providing support to users 24*7 via email, chat, API call, log-in, and 2fa configuration. im very functional in availing fundamental technical support to remote monitoring and resolving L1 and L2 service requests, incidents, and problems for deskto ...
Bogotá, Colombia
diciembre 2021 / enero 2023
Functions: Corporate operations support tech, function is to provide level of support to Making science products, JIRA system, GWS to all internal users in regards, configuration of email, JIRA projec Ver más
Bogotá, Colombia
octubre 2020 / noviembre 2021
Functions: Technical support expert level 1 and 2, function was to provide level of support to Twilio email product (SendGrid) To all clients in regards, configuration of SendGrid, email support, SMTP Ver más
Bogotá, Colombia
enero 2019 / octubre 2020
Functions: IT and Data service desk analyst, function was to provide first level of support to all BBraun employees regarding windows, reimage, SAP, Salesforce troubleshooting as well as java, active Ver más
Bogotá, Colombia
mayo 2018 / enero 2019
Functions: Technical support engineer level 1 Experience in VMware and OS Ontap Netapp and Netapp fundamentals and implementation. Responsabilities: Issues debug, Ticket handling of san/nas issues on Ver más
Bogotá, Colombia
Bogotá, Colombia